Microsoft Dynamics 365 offers three main sales plans and two main customer service plans designed to cover a wide variety of business needs.

Unlimited:$300 per user, per month, billed annually, the Unlimited plan offers the same as above but also includes sales engagement, sales insight and 24/7 support.

Enterprise:$150 per user, per month, billed annually, the Enterprise plan offers the same as above but adds workflow and approval automation.

Professional:$75 per user, per month, billed annually, the Professional plan offers the same as above but adds pipeline and forecast management.

Essentials:$25 per user, per month, billed annually, the Essentials plan offers account, contact, lead and opportunity management and integrates seamlessly with Gmail or Outlook.

The Unlimited plan adds 24/7 support to get your business up and running quickly and solve problems anytime. The Unlimited Plan, at $300 per month, per user, adds a suite of AI features offering sales insights and lead scoring as well as a centralized selling hub with strategic automation to connect all salespeople to the data needed to close. The Enterprise plan, at $150 per month, per user, adds full application programming interface (API) and automation control so that companies can automate workflow and approval systems and connect external systems to Salesforce using the API. It also adds tracking and management of warranties, subscriptions and service contracts. The Professional plan, at $75 per month, per user, adds pipeline and forecast management, registers and tracks new leads and scores leads according to user-defined rules. The Essentials plan provides full case management-from creating the initial tickets to routing work to specific agents and empowering agents with all the information they need. The lowest priced Essentials plan, at $25 per month, per user, offers everything you need to manage the entire sales cycle from tracking leads and opportunities to managing accounts and contracts all in one place.

Salesforce also offers a long list of add-ons at a variety of price points as well as services to allow businesses to build their own custom apps within the Salesforce system.

Salesforce offers four distinct plans: Essentials, Professional, Enterprise and Unlimited.

Microsoft dynamics crm cost